전체검색
Market research, planning and forecasting
Rate analysis and management
Establishing the effective B to B business
Maintaining and developing business relationships with customers (improvement loyalty and community)
Creating stronger ties to the local market to stimulate cargo traffic
Developing various service contents
Aggressive field sales and promotions
Updating the latest customer information
Attending fairs
Media Advertising : magazines and newspapers
Making and distributing giveaways
Fam-tour / Seminars / workshops / get-together events
Well experienced staffs in local market
Great market analysis and expertise
Utilization of business intelligence tools for local knowledge and worldwide coverage (IATA WACD etc.)
Agreed sales and marketing activities with creative strategy
Maximize cargo capacity and revenue for the client airlines
Developing airlines brand and reputation
Providing high level of customer service
Continuous IT investment and digitalization
Smooth cooperation and relationship with handling agents.
Negotiation of commercial agreement with global, regional and local freight forwarders
Offering full management of all billing and accounting process
Direct sales to travel agencies to improve awareness of the airline and the product
Intensified field sales approach for key accounts
Yield improvement through client segment marketing
Personal contacts with corporate accounts and tour operators
Market & competitor research/customer surveys
Diversified Product Development; Establishment/development of airlines - quality package tour programs
Marketing planning / Media advertising
Collect and _eval_uate Press Clippings Responses
Report Market Intelligence & Market Research
Promotion events in cooperation with tour operators/tourism boards etc
Dedicated telephone numbers answered as the airline
Helpdesk/Group desk support for local travel agents
Installation of the airline’s own CRS
Ticketing facilities either via airline’s CRS or BSP
Full TSR reporting plus monthly reconciliation
Handling of customer issues and claims
Fam. trips / educational travel
Participation at trade/consumer fairs
Processing of invoices/local taxation as required
Aircraft Handling Supervision
Cargo warehouse handling supervision
Cargo security screening sueprvision
Passenger handling supervision
Flight schedule management
Traffic rights, Operational approval & Permission
Crew Handling
Load Planning (Weight & Balance)
Ground Handling Contract
Training and Audits
Dealing with authorities such as KMOLIT, Customs