Employ highly experienced staff in the local market
Leverage business intelligence tools for local knowledge and worldwide coverage (IATA WACD etc.)
Execute sales and marketing activities with creative strategy
Optimize cargo capacity and revenue for the client airlines
Improve airline's brand identity and reputation
Providing high level of customer service
Invest in digitalization and innovation of IT infrastructure
Foster strong relationship with handling agents.
Negotiate commercial agreements with global, regional and local freight forwarders
Offer full management of all billing and accounting process
Direct sales to travel agencies to improve awareness of the airline and the product
Deploy intensified field sales approach for key accounts
Improve yield through client segment marketing
Foster strong partnerships with corporate accounts and tour operators
Conduct market & competitor research/customer surveys
Offer a diversified portfolio of products
Develop quality package tour programs for airlines
Conduct marketing planning / Media advertising
Collect and evaluate Press Clippings Responses
Report Market Intelligence & Market Research
Plan promotion events in cooperation with tour operators/tourism boards etc
Provide contact channels on behalf of airlines
Provide Helpdesk/Group desk support for local travel agents
Aircraft Handling Supervision
Cargo warehouse handling supervision
Cargo security screening sueprvision
Passenger handling supervision
Flight schedule management
Traffic rights, Operational approval & Permission
Crew Handling
Load Planning (Weight & Balance)
Ground Handling Contract
Training and Audits
Dealing with authorities such as KMOLIT, Customs