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service

Passenger & Cargo Sales, Marketing, Airport operations

Passenger & Cargo Sales, Marketing
Airport operations

Cargo Sales & Marketing

Employ highly experienced staff in the local market

​Leverage business intelligence tools for local knowledge and worldwide coverage (IATA WACD etc.)

Execute sales and marketing activities with creative strategy

Optimize cargo capacity and revenue for the client airlines

Improve airline's brand identity and reputation

Providing high level of customer service

Invest in digitalization and innovation of IT infrastructure

Foster strong relationship with handling agents.

Negotiate commercial agreements with global, regional and local freight forwarders

Offer full management of all billing and accounting process

Passenger Sales & Services

Direct sales to travel agencies to improve awareness of the airline and the product

Deploy intensified field sales approach for key accounts

Improve yield through client segment marketing

Foster strong partnerships with corporate accounts and tour operators

Conduct market & competitor research/customer surveys

Offer a diversified portfolio of products

Develop quality package tour programs for airlines

Conduct marketing planning / Media advertising

Collect and evaluate Press Clippings Responses

Report Market Intelligence & Market Research

Plan promotion events in cooperation with tour operators/tourism boards etc

Provide contact channels on behalf of airlines

Provide Helpdesk/Group desk support for local travel agents

Airport Operation

Aircraft Handling Supervision

Cargo warehouse handling supervision

Cargo security screening sueprvision

Passenger handling supervision

Flight schedule management

Traffic rights, Operational approval & Permission

Crew Handling

Load Planning (Weight & Balance)

Ground Handling Contract

Training and Audits

Dealing with authorities such as KMOLIT, Customs